Shipping Policy
This Shipping & Delivery Policy is part of our Terms of Service (“Terms”) and should be therefore read alongside our main Terms: https://www.techyty.com/terms-of-service/.
Please carefully review our Shipping & Delivery Policy when purchasing our IT support services. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
For IT support services, we offer a standard delivery process that involves remote access and assistance via phone, email, or video conferencing. This ensures that we can provide prompt and convenient support regardless of your location.
DO YOU DELIVER INTERNATIONALLY?
Yes, we offer IT support services to clients worldwide. We have a team of experienced IT professionals who are located in various regions, enabling us to provide localized support to our global clientele.
WHAT HAPPENS IF MY SUPPORT REQUEST IS DELAYED?
In case of any unexpected delays in processing your IT support request, we will immediately notify you and provide an updated estimated completion time. We strive to prioritize your requests and ensure timely resolution.
FOR EU AND UK CONSUMERS: This does not affect your statutory rights. For more information please refer to our Terms.
QUESTIONS ABOUT RETURNS?
IT support services are non-refundable as they are intangible and delivered immediately upon purchase. However, we are committed to providing high-quality and reliable support services to ensure your satisfaction.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or concerns regarding our shipping and delivery policy or IT support services, please feel free to contact us through the following channels:
- Phone (Toll free): +1-302-405-4746
- Email: contact@techyty.com