Refund and Returns Policy
We offer a 14-day satisfaction guarantee for support services purchased from our website. This means that you can request a full refund for any support services that you are not satisfied with, within 14 days of purchase. To initiate a return, please contact us at contact@techyty.com and provide us with your order number and reason for return.
Eligibility
To be eligible for a return, your order must meet the following criteria:
- You must have purchased a service from our website within the past 14 days.
- The service must be in its original form and condition, including any associated download links or access credentials.
Return Process
Once we have received your request and approved the refund, we will issue you a full refund to the original payment method used for the purchase. The refund should be processed within 10 business days.
Exceptions
Certain types of services are not eligible for a return, including:
- Software licenses
- Subscription services
- Digital downloads that have been consumed or used
Exchanges
We do not offer exchanges for our services. If you are not satisfied with your purchase, you will need to initiate a return and make a separate purchase for the new service.
Damages and Issues
If you receive a service that is damaged or defective, please contact us immediately at contact@techyty.com so that we can investigate the issue and provide you with a resolution.
Contact Us
If you have any questions about our return policy, please contact us at contact@techyty.com